MySync
Keep your mobile contacts safe with secure wireless backup
Have you ever lost your mobile phone, had it stolen or damaged it, only to lose your information, especially your contacts? With MySync, you can keep your valuable information securely stored and available on Telstra secure servers.
Better still, you can access your mobile contacts online with MyInbox, so you stay in touch with people even if you don’t have your mobile with you. All you need to do is register or login to MyInbox and link your mobile phone number.
Backup and synchronise your Next G™ mobile contacts, calendar entries and tasks securely with Telstra, automatically and wirelessly.2
$3 per month - synchronise and back up as often as you like.
BONUS: Subscribe now and get your first month free.1
Why get it?
With MySync you can move freely between your laptop, PC or compatible Telstra Next G™ mobile and access essential contacts, calendar and tasks.
Your mobile contacts, calendar events and tasks are synced securely with Telstra secure servers so they’re fully backed up2. If you ever lose your mobile, that’s all you lose.
Instantly update or restore all your contacts, calendar and tasks to your mobile, simply by opening MySync on your new compatible Telstra Next G™ mobile and select “change handset”.2
We automatically back up your phone’s native address book once a day or you can manually sync at any time, to synchronise your contacts saved on your SIM, copy these to your phone’s address book. They will then be synchronised securely with Telstra.
Subscribe and set up MySync
You can only subscribe to MySync via your mobile phone’s browser, on compatible Telstra Next G™ handsets. From your Telstra Mobile, it is free to browse on these pages in Australia.
First check here to see if your mobile handset is compatible. If your handset is compatible then you can subscribe to MySync by yourself3, in one of two quick and easy ways.
- Get started from here
To subscribe to MySync, click here, enter your mobile number and click the ‘send’ button. You will receive an SMS (at no cost to you) with the link to MySync on your handset.
Open the MySync link in the SMS.
Then follow the set-up instructions on your mobile phone’s browser.
OR
- Getting started from the Telstra MyPlace menu
Just click on MyPlace on your mobile phone.
Select MySync and follow the set-up instructions.
You can change settings by going to MySync on your Next G™ mobile phone’s browser, MyPlace menu on your mobile phone, or online if you log in to or register for MyInbox.
If you already have a BigPond or Telstra email address
If you just have a Telstra mobile service (prepaid or post-paid), home or office phone
Managing MySync
Once you’ve set up MySync, you’ll be able to change your sync settings, check your sync history and more. You can do this on your compatible Next G™ mobile, or online through MyInbox.
Managing MySync on your mobile phone
- Just open the MySync application on your mobile, use the options on the main screen or access additional information via “Options”.
Managing MySync online
‘Settings’
- to check account, MySync settings and more.
‘Syncing’
- to check ‘MySync’ status and history.
- Set-up ‘MyDesktop Sync’ , a program that synchronises your Outlook contacts, calendar, notes and tasks to MyInbox.
If you already have a BigPond or Telstra email address
If you just have a Telstra mobile service (prepaid or post-paid), home or office phone
Things you need to know
See Our Customer Terms for full terms and conditions
1. Offer ends 30 June 2011. One trial per customer. You must tell us before the end of your first month if you don’t want to use MySync.
2. The type of data you can sync (ie contact, calendar and tasks) is subject to handset capabilities. Click here for handset compatibility details. Only handset (not SIM) information can be synced. Your mobile phone must be switched on with coverage to sync.
3. You must be an authorised representative of the mobile account or have the account holder’s authority to subscribe.
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FAQ
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