Order Online
Order Online is a convenient, secure way to order and manage your Telstra products and services, including:
- PSTN
- ISDN2
- ISDN 10/20/30
- CustomNet®
- Freecall™1800
- Priority 1300®
- Priority One3®
- Frame Relay
- Selected IP Services
You can use Order Online to check the status of your current service requests, and view details for your existing fixed-line and data products. It will also allow you to cancel data services; and order moves or changes for selected IP services.
Order Online is:
- Convenient – create and manage orders when it suits you.
- Secure – sign in with a user id and password, or a digital certificate.
- Efficient – access multiple hierarchies with a single login.
- Informative – check the status of your fixed and data product orders; including those made by phone, fax and email.
- Quick – most service and account details are completed automatically.
- Accurate – built-in logic checks order information and mandatory fields to help ensure accuracy.
- Faster – simple Feature and Network Changes can be quickly resolved.
Order Online provides:
- Real-time tracking for your new fixed-line product orders.
- Up-to-date details of existing fixed-line products.
- Twice daily updates for data products.
- A convenient Text Copy function to save typing.
- Easy access to product details, user guides, etc.
- A Help function for more product information and support.
- Ability to export, save, email or print essential details.
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FAQ
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