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Change My Services

Now it’s easier than ever to request changes to your account online.

Logging in can help you fill out the request form faster

Register for My Account to access this and other services

Access Now  Register

Manage your services

There some updates you can make to your Telstra services, without having to register or log in.

    Information you will need on hand before changing your services Close

    • Date of birth and account password if you are listed with Telstra as an Authorised Representative OR
    • Provide the "amount payable" and the "pay by" date of the last invoice you received for your account
    • Your ABN/ACN
    • Your Telstra account number handy (which can be found on the top right hand corner of your Telstra bill)
    Please allow us up to 3 working days to complete the request and an email notification will be sent to you once it’s completed.
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