Bill Delivery Options

Online Billing provides convenient and secure access to your account from your computer as well as on your Next G^® or compatible mobile. With Online Bill you can:

• Download a detailed or summary PDF of your bill
• View your company’s accounts on one screen, or view a complete list of all services on your account and see relevant charges for each service.
• Access your itemised service and usage data to drill down into the fine detail
• Access 13 months of bill history online to avoid wading through paper bills
• Receive notifications when your bill is ready for viewing or payment is due
• Make payments via direct debit – BPAY^® or credit card, as well as registering and paying by EFT.

To use Online Billing, register for My Account.

You can choose to receive a detailed or summary Paper Bill. The detailed version offers full itemisation of your service and usage or you can choose to receive the summary bill which provides the high level details of your bill.

Simply login to My Account and you can use Online Bill to manage your billing options today.

Consolidation
If you are receiving multiple Telstra bills you may be able to consolidate your bills into one single bill. This is done via the My Account Dashboard, click here to login or if you are not a My Account user click here to register.

Address Change
If your billing address has changed, or is about to change, you can update this via the My Account Dashboard – Click here to login to My Account or if you are not a My Account user click here to register.

Bill Query
If you have any queries about items on your bill or billing information and delivery in general, please call us on

• 13 2000 if you are a Small Business customer
• 13 2253 if you have an Account Manager.