With a single log-in, My Account gives you easy access to a whole range of services.
You can access a number of services by logging in now. And you’ll also be able to activate new services, just by clicking ‘Manage My Services’ and signing up. It’s that simple.
My Account Dashboard gives you access to your account and services information in one place.
Manage your account details, user profile and contact preferences; and request a new digital certificate for secure access to our online services.
View your latest bill and unbilled calls online, drill down for more details, and analyse your past expenditure in detail with Online Bill Reporting.
Take control of your mobile services by placing limits on calls, managing your services for remote work, and keeping a close eye on your mobile data usage.
Monitor your fixed internet connections more closely, with our data usage meter and CustData service management portal.
Access a range of tools to help you configure, secure, monitor and report on your networks.
Configure and control your inbound call services, with tools to configure your service and analyse inbound call statistics.
Place and track your orders for a wide range of Telstra fixed line services – from Frame Relay networking to Freecall™ 1800 numbers.
Have a central location for all your messages – including email, voicemail, SMS & MMS – so you can mange them all from any web connection.
Get enterprise-class software for a monthly fee, to free your business from large up-front purchase costs and ongoing IT headaches.
Have secure access to BigPond self-service, so you can update your own details, change your plan, add extras, manage subscriptions and more.
Signing up for My Account is free and only takes a few minutes.
Step 1: Register for My Account
Step 2: Select your My Account tools
Your My Account registration will give you access to the My Account Dashboard where you can view and make changes to your account and services; as well as access tools to manage your services such as Online Bill and your Mobile Data Usage Meter.
If you have issues registering for My Account, or once registered accessing your account details, please contact one of our online support personnel.
Support Enquiry - 1800 017 715
Please note: Once you are registered, it may take up to 5 days before you can access some of your account billing/details.