Moving Your Office

Business communications are of vital importance when moving premises. You need to ensure your customers, suppliers and business partners can always get through to you.

Below are a few services that can help you enjoy a seamless transition from your current address to your new one. These range from forwarding calls to mobiles or pagers during your move, to arranging automatic diversion from your old number to your new number.

• Call Forward transfers calls from one number to another. You can link your current number to a mobile, pager, answering service or simply another phone.You choose when the call forwarding is turned on and off using your tone phone.

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• Number Redirection provides you with a service to divert calls from your old number to your new number or inform callers of your new number. Number Redirection offers you a choice of three options to suit your needs:

• Announcement plus redirection: when callers phone your old number, a recorded voice announces your new number and calls are automatically put through to your new number
• Redirection only: callers are automatically put through to your new number without a recorded announcement
• Announcement only: when callers phone your old number they will hear a recorded announcement of your new number

• MessageBank Away  is a personalised message to inform your customers and suppliers of a change of address, telephone number or new business hours. You can change the message as often as you like using your personal identification number. You can record a message yourself or Telstra can record it for you. To arrange this service now, call 1800 304 173.

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BizOnline offers a number of services to manage your business communication needs. Services available to help you keep track of your communication costs include:

• Online bill- view and pay your mobile and business phone bills online.
• Call preview- check your current mobile and business call costs online, so that you can monitor how much you're spending before your bill arrives.
• Bill reporting Self Serve- track your business communication costs and get summaries for specific users.
• Online ordering- order Telstra products and services specifically designed for small businesses.
• Telstra Shop online- shop from our range of popular business products at competitive prices. Check out the extensive range of mobile and business telephones, fax machines, data and computer products.
• BizOnline product catalogue- as a registered BizOnline customer you will be able to review detailed product information to help you find the best business solution for your company. The catalogue includes features and benefits, FAQ, pricing, availability, user guides and case studies for over 100 Telstra products and services. Register now or visit BizOnlineto learn more.
• Telstra Business Reward Options- if your business uses two or more eligible Telstra services you could be rewarded with up to 10% off your Telstra bills. For more information phone 1800 304 173.
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• Telstra Single Bill - combine all your Telstra services into one convenient and easy-to-manage account - and receive up to 10% discount! For more information phone 1800 304 173.
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• Telstra Business enquiries: 1800 304 173
• Telstra Mobile: 125 117
• Yellow Pages: find services and businesses that can help you with your move or to change your business details recorded in the Yellow directory. To find out more call 132 378 or visit www.yellowpages.com.au.
• Australia Post mail redirection service: Australia Post offers a number of mail redirection services that can ensure you keep receiving mail until your new postal address has become firmly established. To find out more call131 318 or visit movepost.com.au.